FAQ

How long does it take for shipping?

Our orders usually take 8-12 days to deliver. We will offer a full refund if it hasn’t been shipped.
How do I find the right size and fit?

We use the US shoe size system, resulting in an easier way to find the size you need. We also supply a size chart to differ between different size systems under each product.
Are the shoes authentic?

Our shoes are 100% carefully authenticated and packaged by our team of professionals. We ensure every pair undergoes a thorough inspection process to guarantee authenticity, quality, and condition. We source our inventory from reputable suppliers and verify every detail — from materials and stitching to logos and packaging — to provide you with complete confidence in your purchase.
Do you offer international shipping.

We ship free within Australia. We strive to provide fast and reliable shipping across the world, ensuring your shoes arrive quickly and in perfect condition.
Can I change or cancel my order after placing it?

We can change or cancel your order, if you need to make any adjustments, simply contact our customer service team as soon as possible. As long as your order hasn’t been dispatched yet, we’ll help you modify or cancel it without any issues.
Do you offer free shipping?

Yes, we offer free standard shipping on all orders within Australia! No minimum purchase required. We want to make shopping with us as easy and affordable as possible, so enjoy free delivery straight to your door.
Can I track my order?

Yes, you can easily track your order! Once your shoes have been shipped, we will send you an email with a tracking number and a link to track your delivery in real time. This way, you can stay updated on your order's progress every step of the way.